FLIGHT OF SMARTPHONE: HOW TO PROTECT?

A connected keychain that protects the mobile
In many cases, the first reflex of a mobile thief will be to extinguish it to prevent the victim from trying to take remote control and locate it. To avoid this, a French engineer has developed a particular connected lock. This is a keychain connected via Bluetooth to the mobile. As soon as the connection is broken, the application Rakwin which is related to the mobile will prohibit the extinction of the phone. A powerful alarm will then be triggered on the smartphone and it is not possible to reduce the volume. This alarm is rather disturbing since it is a human scream. This keychain is marketed at a price of 15 euros.

Do not skimp on your codes
The first security barrier of a mobile phone is the PIN code of the operator's SIM card. The second shielding is the presence of a digit code. Even if the mobile remains stolen, the code will hinder access to your data, provided it is quite complicated and time consuming. So avoid too simple a combination, be it a repetition (000000), a sequence of numbers (123456) or a code related to your date of birth. In the case of an Android mobile, if you choose to draw a diagram, make sure it is not basic. The time before standby and automatic locking is also decisive in case of theft, so it is better if it is short.

Fingerprint and facial recognition as sesames
Fingerprint recognition is now present on entry-level mobiles. In addition to its very practical side, this process is a big plus in terms of security. Very effective, and faster than a code or a diagram, this system is worth being activated, including when it allows to validate access to the passwords listed in the phone. On most mobiles, it is possible to add to this system an unlocking by facial recognition. A little extra that avoids having to tap the fingerprint sensor several times, if it does not recognize your fingerprints well. Both of these systems add to your mobile protection code and avoid having to type them. In other words, facing a thief, your mobile is virtually impenetrable.

Make your personal data inviolable
In addition to a code and a layer of biometric protection, here is an additional precaution to protect the contents of your mobile: data encryption. This process mixes the 0s and 1s that compose them to make them unreadable to anyone who does not have their encryption key. Android automatically encrypts the content of the smartphone since its version 6, and this is also the case on iPhone from iOS 8 with encryption made via a dedicated chip. But beware: for both, it will be completely impossible to recover your information or disable the encryption option if you lose or forget your encrypted code.

Note the IMEI code: an essential step
Acronym for "International Mobile Equipment Identity", the IMEI is a 15 to 17-digit code that allows you to block, unblock or verify the origin of a device. It is useful in the first case if you lose or you steal your phone, in the second case if you change operator, and in the third if someone finds your mobile. The IMEI code is written on the invoice of the device and its battery. But the easiest way to get this code is to type * # 06 # on your phone's keypad (as if you wanted to call this number). The number is also engraved on the SIM card drawer. And if you had not recovered the IMEI before the flight, you can still access it via the cloud. This is the case with Apple from this page. For Android, you will need to sign in to your Google Account and access the geolocation option on your mobile. The IMEI code is accessible to the right of the phone name.

Activate mobile geolocation before a drama happens
The geolocation of the stolen mobile and its remote control is one of the first reflexes to have. It allows you to block the phone, recover data, erase it, locate the device (with great precision), send a message, or make it unusable. All mobiles have this system, but it is not necessarily enabled by default. You have to go to the settings of the phone before the "drama" arrives and also check that the GPS is activated. It remains to cross your fingers so that the thief has left the device turned on, there is still battery, and it is in an area where coverage by the network is strong enough to locate it.

Contact the operator to block the line and get a new SIM card
The damage is done ... You got your phone stolen without even noticing it. You must contact your operator as soon as possible to block your line and that nobody can use the device. This can be done through your online customer area, or over the phone. To carry out the operation, the IMEI number will certainly be required. Once the line is suspended, your operator will send you a new SIM card to reactivate the line on a new phone.
Orange: 740 from a mobile, 0800 100 740 from a landline Orange or 00 33 800 100 740 from abroad (Free services and call).
SFR: 06 1000 1963 from a fixed (price of a call to a mobile SFR) or 963 from another mobile SFR (free call).
Bouygues Telecom: 1064 or 33 660 614 614 from abroad.
Free: 3244 or 01 78 56 95 60 from abroad.

File a complaint quickly in case of theft
It is essential to file a complaint quickly after the theft of your phone, whether at the police station or the gendarmerie brigade. Not to trigger an investigation and put in place ways to recover the valuable object, but rather if you have taken out insurance and also to unlock the mobile if it is found. The declaration of theft will initiate the procedure, the police then sending the operator a request for blocking, not only the line, but the phone, with four days to act. In addition to the details inherent in the circumstances of the flight, it is imperative to bring the IMEI code to file a complaint. You can also complete a pre-complaint online to save time.

Apps to use your device remotely
In case of theft, in addition to the geolocation tools of the operating system (iOS, Android), there are also many other applications to not only geolocate, but also take remote control of your phone. You can lock the device with a code, erase internal memory and SD card, start a very noisy alarm even if the device is in silent mode, display a message that remains on the screen or have it announce by the apparatus. The little extra is taking photographs or recording videos to identify the thief. This is exactly what the Droid Finder application for Android for example.

Continue to communicate without mobile
To find oneself without mobility is to be cut off from the world brutally. And yet, put in by SMS and phone calls, most applications that can communicate via your mobile also have their equivalent in web service. This is the case of the Facebook Messenger, iMessage via the computer in the case of an iPhone (provided you have paired your phone to the application), or WhatsApp and Telegram ... Finally, you will quickly you realize that you do not use as much as you think your phone, to ... phone.

How to find all his data on the new mobile
With current mobile automatic backup systems, if your mobile has been stolen, you can quickly re-inject all of your data onto a new phone. Provided, of course, to have chosen to backup the mobile content before the flight. With Apple, it happens via iCloud. You must have previously set the backup option in the mobile settings. In order not to lose photos and SMS, it is necessary to activate the option iCloud Photos and Messages on iCloud. Be careful, because the brand is not especially generous. It offers only 5 GB of storage capacity. You have to pay almost one euro a month to get 50 GB. On Android, the process is the same and the backup is done on your Google account. Just enter your credentials on your new mobile to retrieve your data. The option to save SMS is only present from Android 8.

Is insurance against mobile theft worth?
Even insurers admit it: ensuring your mobile is practically useless. Most contracts cover theft only if it has been carried out with violence or serious burglary. This is very rarely the case and thankfully! In addition, the price range of insurance can range from a few euros to twenty a month. For a mobile entry or mid-range, this is absolutely not worth it, knowing that the market value of the phone declines quickly while the price of insurance remains constant. But in any case, before opting for such insurance, check if you do not already have insurance via a home multi-risk contract or a bank card for example. They may already cover your mobile if the phone was in your home or vehicle during the flight.

How do I know that the phone I buy has not been stolen?
"Too good to be true". Given the pace of renewal of smartphones, opportunities abound on the Internet. But beware of stolen mobiles that are resold. Ideally, the original packaging and accessories are provided. And as for any second-hand purchase, ask the other person for the invoice, which includes the mobile IMEI, and a document signed by his hand, after having seen his identity papers if possible, in order to keep a trace of this transaction. There is no reason he refuses these conditions. If the mobile has been stolen and its former owner has declared his IMEI code to the operator, as soon as it is used, it will automatically lock up to become unusable and unsaleable.

The stolen phone has been found, but it is blocked ... What to do?
Miracle, the stolen mobile phone has been found! Unfortunately, you had the mobile blocked by its IMEI code. It is now less useful than a brick. It remains possible to revive it by reactivating it by your operator. Two scenarios are possible. 1 / The withdrawal of your complaint to the police with the request for a certificate of withdrawal of complaint to provide to the operator 2 / the maintenance of the complaint, while asking the police a proof that your mobile phone has been returned.

To be dispossessed of his motive: a drama for a Frenchman in two
According to the Ipsos Institute, 57% of French people have spent more than 200 euros to afford their mobile. 16% even paid between 500 and 1,000 euros. One in two can not do without it. Despite the investment less than 25% ensure their mobile. More than one in 10 French has already been robbed of his mobile. Most victims are under 30 years old. For one in two French people, no longer having the mobile device is experienced as the loss of a part of their private life and nearly 40% consider that part of their memory flies away once they are dispossessed of their phone.

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